Annually, on October 03, the Customer Experience Day is celebrated across the globe. This is a holiday directed to laying special emphasis on strengthening relationships with external and internal clients. It’s important to understand that building warm, responsible relations, based on trust, with the clients and aspiration to provide positive customer experience both to internal and external customers is the priority!
FINCA Bank also celebrates this day in all the offices of FINCA around the world. External and internal customers of FINCA Bank give rise to inspiration to improve the quality of services and products to the employees of FINCA. FINCA Bank’s aspiration is that the clients shall keep good impression after visiting offices and branches across the countries forever. In its turn, such positive impression motivates the customers to use the Bank’s services again and again.